Barker Assist


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At Barker Insurance, you can enjoy the peace of mind that Emergency Roadside Assist, Home Assist and Medical Contacts are all automatically included in your insurance cover. This service is available 24 hours a day, seven days a week.

Our Emergency Roadside Assistance service, ensures that you won’t be left stranded in the event of a breakdown. Should you be involved in an accident, Barker Assist will arrange a towing service to ensure that your vehicle is taken care of.

Our Emergency Home Assist applies if you have household contents or building cover noted on your insurance schedule. In the event that you require a plumber, electrician, locksmith etc., this service covers your call-outfee and the first hours labour.

For details of our Barker Assist programme and a list of what is covered in an emergency situation, please view the details below:

Roadside Assist Benefits

Members have access to the following services in the event of a roadside emergency. Roadside Assist applies to each vehicle (< 3,500kgs) noted on your schedule. You are covered for any EMERGENCY listed under “What is covered?”

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An overall limit of R3 000 per policy per annum applies.

Please note: Any of the above benefits need to be arranged via the BARKER ASSIST call centre for cover to apply. Failure to comply will result in the insured being held responsible for these costs. This cover excludes all vehicles >3 500kg. A member will not be entitled to service where vehicle is not in a roadworthy condition. Cover is only available in South Africa. Assistance is available in Lesotho and Swaziland for clients account.

Home Assist Benefits

Home Assist applies if you have your Contents or Building cover noted on your schedule. You are covered for any EMERGENCY listed under “What is covered?”

Home Assist Benefits

Please note: A home emergency is defined as an event that is potentially life threatening or could possibly cause structural damage to a property. Maintenance related issues are not covered.

Emergency Medical Advisory Service

The following are advisory services only, as a telephonic conversation does not permit an accurate diagnosis.

  • Medical advice and information hotline.
  • Emergency telephonic advice and information,
  • 24 hours, seven days a week
  • Referrals to crisis lines
  • Referrals to medical practitioners and facilities

Call 0861 227 537 (0861 BARKER) in the event of an emergency or for further information.

Fleet Roadside Assist (excluding trucks)

In the unlikely event of Telkom’s telephone lines not operating, contact 083 789 9902 for assistance in a roadside emergency.

Fleet Roadside Assist

An overall limit of R3 000 per policy per annum applies.

Please note: Any of the above benefits need to be arranged via the BARKER ASSIST call centre for cover to apply. Failure to comply will result in the insured being held responsible for these costs. This cover excludes all commercial trucks >3500kg. A member will not be entitled to service where a vehicle is not in a roadworthy condition. Cover is only available in South Africa. Assistance is available in Lesotho and Swaziland for client’s account.

Office Assist Benefits in case of an emergency only

Office assist

Please note: An Office Emergency is defined as an event that is potentially life threatening or could possibly cause structural damage to a property. Maintenance related issues are not covered.

Emergency Services Notification: We will, at the member’s request, relay notification of emergencies to the police, traffic, fire brigade, ambulance, security or any other emergency service provider.

Should you require additional stickers for your vehicles and licence disk holders, contact our offices or message us directly from the Contact page.